Privacy Policy

At AIBOT, we value the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our platform for crypto trading. By accessing and using AIBOT, you consent to the practices described in this policy. We are committed to complying with all applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the USA, the Personal Data Protection Bill in India, the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, and other relevant data protection laws.

1. Information We Collect

We collect the following types of personal information to provide you with the best experience:

Account Information: When you sign up for AIBOT, we collect basic information such as your name, email address, phone number, and cryptocurrency wallet details.
Usage Information: We collect data on how you interact with our platform, including your trading preferences, actions, and transaction history.
Payment Information: When making a transaction, we may collect payment data such as credit/debit card details, bank account information, or other payment methods.
Device and Browser Information: We collect details about your device, browser, and IP address to enhance security and improve user experience.
Communication Information: We may collect records of communication between you and our customer support team, including email, live chat, and phone conversations.

2. How We Use Your Information

We use your personal information for the following purposes:

Provide Services: To facilitate crypto trading and execute trades on your behalf.
Account Management: To manage your AIBOT account and provide customer support.
Improving Our Services: To analyze user behavior, monitor platform performance, and enhance the functionality of our platform.
Compliance: To comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
Marketing Communications: If you have opted in, we may send promotional materials, updates, and newsletters about AIBOT and related services. You can opt-out at any time.

3. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure servers, and two-factor authentication (2FA). However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, processing payments, or delivering customer support.
Legal Compliance: We may disclose your personal information when required by law or in response to legal requests, such as court orders, subpoenas, or government investigations.
Business Transfers: If AIBOT is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. International Data Transfers

As AIBOT operates globally, your personal data may be transferred and stored on servers located outside of your home country. By using our platform, you consent to the transfer of your data to countries that may not have the same level of data protection laws as your own.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information including:

Access and Correction: You have the right to access and request corrections to your personal information.
Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format.
Opt-Out of Marketing: You can opt out of receiving promotional communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
Object to Processing: You may object to the processing of your personal data in certain circumstances, such as when it is being processed for direct marketing purposes.

To exercise these rights, please contact us at contact@aibot.com.co

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These tools allow us to remember your preferences, analyze usage patterns, and improve the performance of the website. You can manage or disable cookies through your browser settings, though this may impact some features of the platform.

8. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer required, it will be securely deleted or anonymized.

9. Children's Privacy

AIBOT is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal information, we will take steps to delete such data and terminate the child’s access to the platform.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: contact@aibot.com.co